Why did my usage go up?

You would be surprised how much water a running toilet or drippy faucet can waste. By far a running toilet uses the most water a month, and is our most common culprit for over-usage.

Water Loss

Water Loss Adds Up

Your little drip from the kitchen faucet or your running toilet might not seem like a big deal but those little drips add up fast!

How to report a leak

If the leak is minor, call either City Hall or Public Works during normal business hours to report the leak. Public Works cannot work on water leaks on the customer side of the water meter. You will need to call a plumber to deal with leaks on the customer side of the water meter.

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Phone Number

503-749-1185

Fax Number

503-749-2366

Office Hours

8 am-5 pm, closed on holidays and weekends

After Hours

877-900-2340

After hours contact is only for major emergencies such as a broken water main. This number is police dispatch after hours, they will collect your information and contact Public Works.

Shut-offs will not be reconnected until the next business day.

For non-emergency concerns, call the regular Public Works number above and leave a message. Someone will contact you within two business days.
After hours non-emergency calls will be charged. See After Hours Call Out form in documents.